Intellectual teamwork: social and technological foundations of cooperative work
Intellectual teamwork: social and technological foundations of cooperative work
Organizational Learning: Creating, Retaining, and Transferring Knowledge
Organizational Learning: Creating, Retaining, and Transferring Knowledge
The Wisdom of Crowds
Wikinomics: How Mass Collaboration Changes Everything
Wikinomics: How Mass Collaboration Changes Everything
Crowdsourcing user studies with Mechanical Turk
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Crowdsourcing and all-pay auctions
Proceedings of the 10th ACM conference on Electronic commerce
SERVICES '09 Proceedings of the 2009 Congress on Services - I
Proceedings of the 12th ACM international conference adjunct papers on Ubiquitous computing - Adjunct
Challenges and experiences in deploying enterprise crowdsourcing service
ICWE'10 Proceedings of the 10th international conference on Web engineering
Towards a research agenda for enterprise crowdsourcing
ISoLA'10 Proceedings of the 4th international conference on Leveraging applications of formal methods, verification, and validation - Volume Part I
Service for crowd-driven gathering of non-discoverable knowledge
ICSOC'11 Proceedings of the 2011 international conference on Service-Oriented Computing
Collective intelligence for enhanced quality management of IT services
ICSOC'12 Proceedings of the 10th international conference on Service-Oriented Computing
Form digitization in BPO: from outsourcing to crowdsourcing?
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Becoming a globally integrated enterprise: lessons on enabling organizational and cultural change
IBM Journal of Research and Development
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Crowdsourcing has emerged as the new on-line distributed production model in which people collaborate and may be awarded to complete a task. While many existing services enable enterprises to employ the wisdom of crowd, there is no existing practice defined for integration of crowdsourcing with the business processes. We propose PeopleCloud, as the (1) mechanism to enable access to scalable workforce on-line, connecting it to the enterprise and (2) an interface to services required for crowdsourcing tasks. We define requirements for PeopleCloud, based on our experiences in employing wisdom of crowd to source business and IT information within the enterprise.