Quality in use: Meeting user needs for quality
Journal of Systems and Software
Websites that Satisfy Users: A Theoretical Framework for Web User Interface Design and Evaluation
HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 2 - Volume 2
Web Portals in SMEs - Two Case Studies
ICIW '08 Proceedings of the 2008 Third International Conference on Internet and Web Applications and Services
A study of the service quality of general portals
Information and Management
Extending Quality in Use to Provide a Framework for Usability Measurement
HCD 09 Proceedings of the 1st International Conference on Human Centered Design: Held as Part of HCI International 2009
SQuaRE-Aligned Data Quality Model for Web Portals
QSIC '09 Proceedings of the 2009 Ninth International Conference on Quality Software
A quality management based on the Quality Model life cycle
Computer Standards & Interfaces
Quality models for web [2.0] sites: a methodological approach and a proposal
ICWE'11 Proceedings of the 11th international conference on Current Trends in Web Engineering
Quality evaluation for Model-Driven Web Engineering methodologies
Information and Software Technology
A core quality model for web applications
Journal of Web Engineering
Updating quality models for evaluating new generation web applications
Journal of Web Engineering
Evaluating the perceived and estimated quality in use of Web 2.0 applications
Journal of Systems and Software
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Web Portals are increasingly being used for important tasks, at a work, personal or leisure related issues. Since Web Portals provide with applications, services and information, their levels of quality are an important prerequisite for their success, and hence, a way to ensure that they do not disappear as a consequence of their not having been used. According to the ISO, there are various perspectives of quality: internal, external, and in use. Although issues related to external quality and internal quality have been widely studied in literature, we consider that it is also necessary to take account the importance of quality in use of web portals. This paper is aimed at defining a quality model to assess the level of quality in use of Web Portals. The model is founded on the ISO/IEC 25010 standard, and on some related works found in literature.