Dealing with complexity: an introduction to the theory & applications of systemsscience
Dealing with complexity: an introduction to the theory & applications of systemsscience
Why looking isn't always seeing: readership skills and graphical programming
Communications of the ACM
Strategic directions in visual languages research
ACM Computing Surveys (CSUR) - Special issue: position statements on strategic directions in computing research
Information Systems Research
Supporting systems analysis and design through fisheye views
Communications of the ACM - End-user development: tools that empower users to create their own software solutions
Process models representing knowledge for action: a revised quality framework
European Journal of Information Systems - Special issue: Action in language, organisations and information systems
How do practitioners use conceptual modeling in practice?
Data & Knowledge Engineering - Special issue: ER 2004
YAWL: yet another workflow language
Information Systems
How Much Language Is Enough? Theoretical and Practical Use of the Business Process Modeling Notation
CAiSE '08 Proceedings of the 20th international conference on Advanced Information Systems Engineering
Modularity in Process Models: Review and Effects
BPM '08 Proceedings of the 6th International Conference on Business Process Management
The untrained eye: how languages for software specification support understanding in untrained users
Human-Computer Interaction
Software Language Engineering
Seven process modeling guidelines (7PMG)
Information and Software Technology
RE '09 Proceedings of the 2009 17th IEEE International Requirements Engineering Conference, RE
Theory development in visual language research: Beyond the cognitive dimensions of notations
VLHCC '09 Proceedings of the 2009 IEEE Symposium on Visual Languages and Human-Centric Computing (VL/HCC)
IEEE Transactions on Software Engineering
What makes process models understandable?
BPM'07 Proceedings of the 5th international conference on Business process management
Analysing the cognitive effectiveness of the UCM visual notation
SAM'10 Proceedings of the 6th international conference on System analysis and modeling: about models
ER'11 Proceedings of the 30th international conference on Conceptual modeling
Support for quality metrics in metamodelling
Proceedings of the Second Workshop on Graphical Modeling Language Development
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BPMN 2.0 is an OMG standard and one of the leading process modelling notations. Although the current language specification recognises the importance of defining a visual notation carefully, it does so by relying on common sense, intuition and emulation of common practices, rather than by adopting a rigorous scientific approach. This results in a number of suboptimal language design decisions that may impede effective model-mediated communication between stakeholders. We demonstrate and illustrate this by looking at BPMN 2.0 through the lens of the Physics of Notations, a collection of evidence-based principles that together form a theory of notation design. This work can be considered a first step towards making BPMN 2.0's visual notation more cognitively effective.