FAVIHC - framework de avaliação da interação Humano Computador, estudo de caso na televisão digital

  • Authors:
  • Albert Schilling Gomes;Elizabeth S. Furtado

  • Affiliations:
  • Mestrado em Informática, Aplicada - UNIFOR, Fortaleza -- CE - Brasil;Mestrado em Informática, Aplicada -- UNIFOR, Fortaleza -- CE -- Brasil

  • Venue:
  • Proceedings of the IX Symposium on Human Factors in Computing Systems
  • Year:
  • 2010

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Abstract

From the moment the specification of a system or product to its delivery, various types of evaluations can be conducted, involving aspects such as functionality, usability, etc. This worked a framework was developed to promote the evaluation of interactive systems from the viewpoint of four perspectives: Needs, Requirements and Design Solutions, Products and Systems. The framework is based on the quality model proposed in ISO/IEC 9126 which suggests that the evaluation of the characteristics of a software is made according to three types of quality: internal quality, external quality and quality in use. The proposed framework was applied in a case study of interactive Digital TV (TVDi).