Structuring computer-mediated communication systems to avoid information overload
Communications of the ACM
A foundation for the study of group decision support systems
Management Science
“Information technology to support electronic meetings"
Management Information Systems Quarterly
User satisfaction with computer-mediated communication systems
Management Science
Post-mechanistic groupware primitives: rhythms, boundaries and containers
International Journal of Man-Machine Studies - Computer-supported cooperative work and groupware. part 2
On generalizing the concept of hypertext
MIS Quarterly
The network nation: human communication via computer
The network nation: human communication via computer
The virtual classroom: learning without limits via computer networks
The virtual classroom: learning without limits via computer networks
Online Communities: A Case Study of the Office of the Future
Online Communities: A Case Study of the Office of the Future
Computer-Mediated Communication Systems: Status and Evaluation
Computer-Mediated Communication Systems: Status and Evaluation
Complex information processing: a file structure for the complex, the changing and the indeterminate
ACM '65 Proceedings of the 1965 20th national conference
Knowledge management systems and organizational knowledge processing challenges: A field experiment
Decision Support Systems
Evaluating decision making performance in the GDSS environment using data envelopment analysis
Decision Support Systems
Journal of Management Information Systems
Information technology as an enabler of telecommuting
International Journal of Information Management: The Journal for Information Professionals
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Distributed group support systems are likely to be widely used in the future as a means for dispersed groups of people to work together through computer networks. They combine characteristics of computer-mediated communication systems with the specialized tools and processes developed in the context of group decision support systems, to provide communications, a group memory, and tools and structures to coordinate the group process and analyze data. These tools and structures can take a wide variety of forms in order to best support computer-mediated interaction for different types of tasks and groups. This article summarizes five case studies of different distributed group support systems developed by the authors and their colleagues over the last decade to support different types of tasks and to accommodate fairly large numbers of participants (tens to hundreds). The case studies are placed within conceptual frameworks that aid in classifying and comparing such systems. The results of the case studies demonstrate that design requirements and the associated research issues for group support systems an be very different in the distributed environment compared to the decision room approach.