A foundation for the study of group decision support systems
Management Science
Decision support system effectiveness: a review and an empirical test
Management Science
Nick experimentation: selected results concerning effectiveness of meeting support technology
Journal of Management Information Systems - Special issue: Decision support and knowledge-based systems
Journal of Management Information Systems
Communications of the ACM - Special issue on computer graphics: state of the arts
How a group-editor changes the character of a design meeting as well as its outcome
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Interacting effects of GDSS and leadership
Decision Support Systems
Design and natural science research on information technology
Decision Support Systems - Special issue on WITS '92
Group decision support systems and incentive structures
Information and Management
An AHP model of DSS effectiveness
European Journal of Information Systems
Data Envelopment Analysis: Theory, Methodology and Application
Data Envelopment Analysis: Theory, Methodology and Application
The influence of communication mode and incentive structure on GDSS process and outcomes
Decision Support Systems
DSS Effectiveness in Marketing Resource Allocation Decisions: Reality vs. Perception
Information Systems Research
Design and evaluation of an intelligent decision support system for nuclear emergencies
Decision Support Systems
Journal of Management Information Systems - Special section: Strategic and competitive information systems
The effect of GDSS and elected leadership on small group meetings
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Information technology value through different normative lenses
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
An assessment of group support systems experimental research: methodology and results
Journal of Management Information Systems - Special issue: GSS insights: a look back at the lab, a look forward from the field
Impact of GDSS: opening the black box
Decision Support Systems
The Effects of Decision Guidance and Problem Modeling on Group Decision-Making
Journal of Management Information Systems
Efficiency of critical incident management systems: Instrument development and validation
Decision Support Systems
Distributed group support systems
MIS Quarterly
Groupware system design and the context concept
CSCWD'04 Proceedings of the 8th international conference on Computer Supported Cooperative Work in Design I
Psychological climate and decision-making performance in a GDSS context
Information and Management
Evaluating decision-making performance in a grid-computing environment using DEA
Expert Systems with Applications: An International Journal
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We provide a framework to evaluate decision making performance with Group Decision Support Systems (GDSSs) using an overall performance indicator. The indicator is constructed using Data Envelopment Analysis (DEA), which measures the economic efficiency of a decision-making process, or how efficiently a GDSS user converts decision resources into decision outcomes. To illustrate how our framework can be applied, we conduct an experiment that manipulates three contextual factors: communication mode, incentive structure, and group leadership. Within these contexts, we obtain an individual DEA decision efficiency score during the GDSS decision process, where participants are engaged in a mixed-motive task. We find that the communication mode, incentive structure, and interaction between the two significantly influence decision efficiency within this GDSS setting. However, the leadership structure does not have a significant impact on decision efficiency. The current study presents the first application of DEA in the area of GDSS. We illustrate how DEA is useful for evaluating GDSS-supported decision efficiency. The results suggest implications that guide the design of the next generation GDSS to support individuals within collaborative work groups involved in mixed-motive tasks.