Managing organizational innovation: the evolution from word processing to office information systems
Managing organizational innovation: the evolution from word processing to office information systems
A foundation for the study of group decision support systems
Management Science
“Computer support for meetings of groups working on unstructured problems: a field experiment"
Management Information Systems Quarterly
Systems that support decision makers: description and analysis
Systems that support decision makers: description and analysis
On the effectiveness of decisional guidance
Decision Support Systems
Effects of facilitation and leadership on meeting outcomes in a group support system environment
European Journal of Information Systems
ICIS '99 Proceedings of the 20th international conference on Information Systems
Explaining cultural differences in decision conferencing
Communications of the ACM - Evolving data mining into solutions for insights
A Multi-Agent System to Support Location-Based Group Decision Making in Mobile Teams
BT Technology Journal
New tools for the determination of e-commerce inhibitors
Decision Support Systems - Special issue: Agents and e-commerce business models
Cognitive style may mitigate the impact of communication mode
Information and Management
Facilitator Influence in Group Support Systems: Intended and Unintended Effects
Information Systems Research
Electronic Brainstorming: the Illusion of Productivity
Information Systems Research
Providing Decisional Guidance for Multicriteria Decision Making in Groups
Information Systems Research
Information Systems Research
Group decision support for public policy planning
Information and Management
GSS facilitation: a reflective practitioner perspective
Managing the human side of information technology
Using action learning in GSS facilitation training
Managing the human side of information technology
WET-ICE '95 Proceedings of the 4th Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises (WET-ICE'95)
Supporting group performance during stakeholder analysis: the effects of alternative computer-based designs
The influence of communication mode and incentive structure on GDSS process and outcomes
Decision Support Systems
Special issue: GSS insights: A look back at the lab, a look forward from the field
Journal of Management Information Systems - Special issue: GSS insights: a look back at the lab, a look forward from the field
Investigating the Moderators of the Group Support Systems Use with Meta-Analysis
Journal of Management Information Systems
The Effects of Decision Guidance and Problem Modeling on Group Decision-Making
Journal of Management Information Systems
Effects of Group Support Systems and Content Facilitation on Knowledge Acquisition
Journal of Management Information Systems
Dare to share: Protecting sensitive knowledge with data sanitization
Decision Support Systems
Proceedings of the 1st international conference on Theory and practice of electronic governance
Transportation security decision support system for emergency response: A training prototype
Decision Support Systems
A review of the factors which influence the use and usefulness of information systems
Environmental Modelling & Software
Electronic Commerce Research and Applications
An integrated decision support environment for organisational decision making
Proceedings of the 2008 conference on Collaborative Decision Making: Perspectives and Challenges
Knowledge management systems and organizational knowledge processing challenges: A field experiment
Decision Support Systems
A Meta-Theory for Understanding Information Systems Within Sociotechnical Systems
Journal of Management Information Systems
Evaluating decision making performance in the GDSS environment using data envelopment analysis
Decision Support Systems
The gap between small group theory and group support system research
CRIWG'07 Proceedings of the 13th international conference on Groupware: design implementation, and use
Assessment of facilitators' design thinking
CRIWG'09 Proceedings of the 15th international conference on Groupware: design, implementation, and use
Psychological climate and decision-making performance in a GDSS context
Information and Management
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
An agent-based distributed collaborative decision support system
Intelligent Decision Technologies - Various forms of intelligence
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Previous research on Group Decision Support Systems (GDSS) and its impacts have predominantly adopted a "black box" approach in which GDSS design or decision settings have been manipulated and the variation in their effects on decision quality, efficiency, or decision makers' attitudes have been measured. A decade of research in this area has failed to provide convergence of findings; results are mixed and to date, there is limited understanding of the phenomena. This study leans on the Adaptive Structuration Theory (AST) and uses the "Faithfulness of Appropriation" (FOA) concept in the theory to explain "why" GDSS usage has resulted in such equivocal outcomes and perceptions. A process-oriented approach is taken to examine decisional outcomes in an experimental setting that uses a GDSS enriched with embedded decisional guidance. The study contributes to theory by providing better insight into the process of GDSS usage. It also indicates the need to tailor the training and decisional guidance in a manner that promotes faithful appropriation of the structure of the GDSS, thereby leading to better decision outcomes and perceptions of the decision process.