Software testing and evaluation
Software testing and evaluation
Decision support system effectiveness: a review and an empirical test
Management Science
Intelligent decision systems
Evaluating decision support and expert systems
Evaluating decision support and expert systems
Decision-analytic intelligent systems: automated explanation and knowledge acquisition
Decision-analytic intelligent systems: automated explanation and knowledge acquisition
Evaluating system design features
International Journal of Human-Computer Studies
A survey of tools for the validation and verification of knowledge-based systems: 1985–1995
Decision Support Systems - Eighth workshop on the validation and verification of knowledge-based systems
Towards a practical method to validate decision support systems
Decision Support Systems
The balanced scorecard: a foundation for the strategic management of information systems
Decision Support Systems
An AHP model of DSS effectiveness
European Journal of Information Systems
Building natural language generation systems
Building natural language generation systems
Knowledge-based knowledge management in the reengineering domain
Decision Support Systems - From information retrieval to knowledge management: enabling technologies and best practices
Evaluation of user interface designs for information retrieval systems: a computer-based experiment
Decision Support Systems - From information retrieval to knowledge management: enabling technologies and best practices
The development of a hybrid intelligent system for developing marketing strategy
Decision Support Systems
Evaluation of a decision support system for credit management decisions
Decision Support Systems
Dynamic rule refinement in knowledge-based data mining systems
Decision Support Systems - Special issue on decision support in the new millennium
Using soft computing to build real world intelligent decision support systems in uncertain domains
Decision Support Systems - Special issue on decision support in the new millennium
Decision Support Systems and Intelligent Systems
Decision Support Systems and Intelligent Systems
Decision Support Systems - Special issue: Decision support systems: Directions for the next decade
Cultural differences explaining the differences in results in GSS: implications for the next decade
Decision Support Systems - Special issue: Decision support systems: Directions for the next decade
Design and evaluation of a multi-agent collaborative Web mining system
Decision Support Systems - Web retrieval and mining
An exploratory cognitive DSS for strategic decision making
Decision Support Systems
Journal of Management Information Systems
Artificial Intelligence in Medicine
Business intelligence approach to supporting strategy-making of ISP service management
Expert Systems with Applications: An International Journal
Evaluating decision making performance in the GDSS environment using data envelopment analysis
Decision Support Systems
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Intelligent Decision Support Systems (DSSs) use expert systems technology to enhance the capabilities of decision makers (DMs) in understanding a decision problem and selecting a sound alternative. Because of the people-centred focus of such technologies, it is important not only to assess their technical aspects and overall performance but also to seek the views of potential users. This paper draws from the literature to classify methods for assessing intelligent Decision Support Systems and discusses our experiences in developing, operating and evaluating an intelligent decision support system for nuclear emergencies. The system assists decision makers in the formulation and ranking of alternatives and communicates its recommendation in a natural language form. The application highlights insights from the development process and shortcomings of existing assessment methods. Lessons learned from the study, challenges encountered and recommendations for future practices are discussed.