A cross-culture study on older adults' information technology acceptance

Authors:
Lin Wang;Pei-Luen Patrick Rau;Gavriel Salvendy
Affiliations:
Department of Industrial Engineering, Institute of Human Factors and Ergonomics, Tsinghua University, Beijing 100084, China.;Department of Industrial Engineering, Institute of Human Factors and Ergonomics, Tsinghua University, Beijing 100084, China.;Department of Industrial Engineering, Institute of Human Factors and Ergonomics, Tsinghua University, Beijing 100084, China
Venue:
International Journal of Mobile Communications
Year:
2011

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Abstract

This study investigated cultural differences in older adults' information technology needs and its perceived usability. Experiments were conducted in the USA, Korea and China, including 24 American, 23 Korean and 21 Chinese older adults. Main findings include: Chinese and Korean participants exhibited significantly higher degrees of interest, intention and self-estimated frequency of using information technology to connect with others than the US participants; the US participants showed more interest in and intent to use information technology to access information than to connect with others. The results suggest that older adults' cultural backgrounds are important in the design of IT products.