Culture-related topic selection in small talk conversations across Germany and Japan

  • Authors:
  • Birgit Endrass;Yukiko Nakano;Afia Akhter Lipi;Matthias Rehm;Elisabeth André

  • Affiliations:
  • Human Centered Multimedia, Augsburg University, Augsburg, Germany;Dept. of Computer and Information Science, Seikei University, Tokyo, Japan;Dept. of Computer and Information Science, Seikei University, Tokyo, Japan;Department of Media Technology, Aalborg University, Aalborg, Denmark;Human Centered Multimedia, Augsburg University, Augsburg, Germany

  • Venue:
  • IVA'11 Proceedings of the 10th international conference on Intelligent virtual agents
  • Year:
  • 2011

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Abstract

Small talk can be used in order to build a positive relationship towards a virtual character. However the choice of topics in a conversation can be dependent on social background. In this paper, we explore culture-related differences in small talk for the German and Japanese cultures. Based on findings from the literature and verified by a corpus analysis, we integrated prototypical German and Japanese small talk conversations into a multiagent system. In evaluation studies conducted in the two target cultures, we investigated whether participants prefer agent dialogs that were designed to reflect their own cultural background.