What makes Web sites credible?: a report on a large quantitative study
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Prominence-interpretation theory: explaining how people assess credibility online
CHI '03 Extended Abstracts on Human Factors in Computing Systems
The influence of structural and message features on Web site credibility
Journal of the American Society for Information Science and Technology
A framework for understanding trust factors in web-based health advice
International Journal of Human-Computer Studies
Journal of the American Society for Information Science and Technology
ACM Transactions on Computer-Human Interaction (TOCHI)
Information Processing and Management: an International Journal
International Journal of Electronic Commerce
Cognition, Age, and Web Browsing
UAHCI '09 Proceedings of the 5th International Conference on Universal Access in Human-Computer Interaction. Addressing Diversity. Part I: Held as Part of HCI International 2009
Credibility: A multidisciplinary framework
Annual Review of Information Science and Technology
The effect of aesthetics on web credibility
Proceedings of the 23rd British HCI Group Annual Conference on People and Computers: Celebrating People and Technology
Interactive effects of age and interface differences on search strategies and performance
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Enhancing credibility judgment of web search results
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Augmenting web pages and search results to support credibility assessment
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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To better support older adults' consumption of high quality health information on the Internet, it is important to understand how older adults make credibility judgments with online health information. For this purpose, we conducted two laboratory studies to explore how the credibility cues in message contents, website features, and user reviews could differentially impact younger and older adults' credibility judgments. Results from the first experiment showed that older adults, compared to younger ones, were less sensitive to the credibility cues in message contents, as well as those in the website features. Results from the second experiment showed that user reviews that were consistent with the credibility cues in message contents could reinforce older adults' credibility judgments. Older adults, compared to younger adults, seemed to be less swayed by user reviews that were inconsistent with the message contents. These results provided implications for designing health information websites that better support older adults' credibility judgments.