Interaction, imagination and immersion some research needs
VRST '00 Proceedings of the ACM symposium on Virtual reality software and technology
Where the action is: the foundations of embodied interaction
Where the action is: the foundations of embodied interaction
Hamlet on the Holodeck: The Future of Narrative in Cyberspace
Hamlet on the Holodeck: The Future of Narrative in Cyberspace
The Inmates Are Running the Asylum
The Inmates Are Running the Asylum
Understanding Computers and Cognition: A New Foundation for Design
Understanding Computers and Cognition: A New Foundation for Design
Technology as Experience
Persuasive Games: The Expressive Power of Videogames
Persuasive Games: The Expressive Power of Videogames
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This paper identifies two approaches to designing user experience in decision-support tools, each drawing from a particular model of political culture and operationalizing a different set of assumptions about typical users and potential use effects. While the analytic approach emphasizes the benefits of involving competent citizens in a 'rational' process of consensual decision making, the deictic approach highlights the benefits of finding resonance between everyday, lived experience and the premise and principles of policymaking. The paper demonstrates the two approaches by analyzing the visualization strategy chosen by the designers of MetroQuest, a Canadian sustainability decision-support tool commissioned by the City of Vancouver. The paper concludes by suggesting that the normative questions associated with the design of sustainability decision-support tools should be reconsidered in light of the relations between user experience and political culture.