Referral Web: combining social networks and collaborative filtering
Communications of the ACM
Just talk to me: a field study of expertise location
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Indexing and retrieval of scientific literature
Proceedings of the eighth international conference on Information and knowledge management
Analysis of a very large web search engine query log
ACM SIGIR Forum
The double metaphone search algorithm
C/C++ Users Journal
Expertise recommender: a flexible recommendation system and architecture
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
ACM SIGIR Forum
Challenges in enterprise search
ADC '04 Proceedings of the 15th Australasian database conference - Volume 27
Expert Recommender: Designing for a Network Organization
Computer Supported Cooperative Work
Socially augmenting employee profiles with people-tagging
Proceedings of the 20th annual ACM symposium on User interface software and technology
Harvesting with SONAR: the value of aggregating social network information
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Overview of the INEX 2007 Book Search track: BookSearch '07
ACM SIGIR Forum
Social search and discovery using a unified approach
Proceedings of the 20th ACM conference on Hypertext and hypermedia
How are we searching the World Wide Web? A comparison of nine search engine transaction logs
Information Processing and Management: an International Journal - Special issue: Formal methods for information retrieval
Search behavior of media professionals at an audiovisual archive: A transaction log analysis
Journal of the American Society for Information Science and Technology
Do you want to know?: recommending strangers in the enterprise
Proceedings of the ACM 2011 conference on Computer supported cooperative work
A user-oriented model for expert finding
ECIR'11 Proceedings of the 33rd European conference on Advances in information retrieval
People searching for people: analysis of a people search engine log
Proceedings of the 34th international ACM SIGIR conference on Research and development in Information Retrieval
ECIR'06 Proceedings of the 28th European conference on Advances in Information Retrieval
Crowdsourcing in the enterprise
Proceedings of the 1st international workshop on Multimodal crowd sensing
Swimming against the streamz: search and analytics over the enterprise activity stream
Proceedings of the 21st ACM international conference on Information and knowledge management
Mining expertise and interests from social media
Proceedings of the 22nd international conference on World Wide Web
How do users grow up along with search engines?: a study of long-term users' behavior
Proceedings of the 22nd ACM international conference on Conference on information & knowledge management
Sharing Knowledge and Expertise: The CSCW View of Knowledge Management
Computer Supported Cooperative Work
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This paper presents Faces, an application built to enable effective people search in the enterprise. We take advantage of the popularity Faces has gained within a globally distributed enterprise to provide an extensive analysis of how and why people search is used within the organization. Our study is primarily based on an analysis of the Faces query log over a period of more than four months, with over a million queries and tens of thousands of users. The analysis results are presented across four dimensions: queries, users, clicks, and actions, and lay the foundation for further advancement and research on the topic.