Software development outsourcing relationships trust: a systematic literature review protocol

Authors:
Siffat Ullah Khan;Mahmood Niazi;Naveed Ikram
Affiliations:
School of Computing and Mathematics, Keele University, UK;School of Computing and Mathematics, Keele University, UK;International Islamic University, Islamabad, Pakistan
Venue:
EASE'10 Proceedings of the 14th international conference on Evaluation and Assessment in Software Engineering
Year:
2010

Citing 9
Cited 0

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Original papers: Trust in software outsourcing relationships: An empirical investigation of Indian software companies

Information and Software Technology

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Abstract

CONTEXT - Trust plays a vital role in establishing and maintenance of the outsourcing relationships between client and vendor organisations. OBJECTIVE - This paper aims to review the literature in a systematic way to identify the factors that can have a positive impact on trust building and its maintenance between the clients and vendors organisations in the context of offshore software outsourcing relationships. METHOD - We have developed a systematic literature review (SLR) protocol for software outsourcing relationships trust (SORT). We are in the process of implementing the protocol for SORT. EXPECTED OUTCOME - The anticipated outcome of this review will be a list of factors which can play an important role in the establishment and maintenance of trust in software outsourcing relationships.