A Model for Evaluating E-Commerce Based on Cost/Benefit and Customer Satisfaction
Information Systems Frontiers
On-line retailing: an investigation into the success factors
Seeking sucess in E-business
Why do people play on-line games? an extended TAM with social influences and flow experience
Information and Management
Cost-benefit factor analysis in e-services using bayesian networks
Expert Systems with Applications: An International Journal
Business use of the World Wide Web, with particular reference to UK companies
International Journal of Information Management: The Journal for Information Professionals
Online banking: a field study of drivers, development challenges, and expectations
International Journal of Information Management: The Journal for Information Professionals
Information technology (IT) investment and the role of a firm: an exploratory study
International Journal of Information Management: The Journal for Information Professionals
Going global-remaining local: the impact of e-commerce on small retail firms in Wales
International Journal of Information Management: The Journal for Information Professionals
Who is using the .co.uk domain? Professional and media adoption of the web
International Journal of Information Management: The Journal for Information Professionals
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As a continuation of previous study this paper reports on a series of studies into business use of the World Wide Web and, more generally the Internet. The use of the World Wide Web as a business tool has increased rapidly for the past three years, and the benefits of the World Wide Web to business and customers are discussed, together with the barriers that hold back future development of electronic commerce. As with the previous study, we report on a desk survey of 300 randomly selected business web sites and on the results of an electronic mail questionnaire sent to the sample companies.