Developing and Validating Trust Measures for e-Commerce: An Integrative Typology
Information Systems Research
Building Effective Online Marketplaces with Institution-Based Trust
Information Systems Research
Is anybody out there?: antecedents of trust in global virtual teams
Journal of Management Information Systems - Special section: Managing virtual workplaces and teleworking with information technology
International Journal of Human-Computer Studies
Journal of Information Science
Journal of the American Society for Information Science and Technology
Cultivating Trust and Harvesting Value in Virtual Communities
Management Science
Trust and TAM in online shopping: an integrated model
MIS Quarterly
IT takes a village: Virtual communities in support of education
International Journal of Information Management: The Journal for Information Professionals
Understanding sustained participation in transactional virtual communities
Decision Support Systems
The influence of self-discrepancy between the virtual and real selves in virtual communities
Computers in Human Behavior
International Journal of Enterprise Information Systems
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Virtual communities play an important role in business, society, and education. At present, one of the great challenges faced by virtual communities is the availability of knowledge, which is mainly created through knowledge-sharing behavior. Although prior studies have extensively studied knowledge-sharing behavior in virtual communities from various perspectives, they largely ignored the important role of psychological safety in this process. We propose to address this gap by examining psychological safety and its effect on individuals' intention to continue sharing knowledge. We also identify trust in the virtual community and self-consciousness as antecedents of psychological safety. The research model is empirically tested through a survey across two virtual communities in a major university. The results show that the condition of psychological safety has a positive influence on the intention to continue sharing knowledge. The level of trust has a positive impact on the intention to continue sharing knowledge not only directly, as documented in the literature, but also indirectly, through the mediating role of psychological safety. Finally, we find that self-consciousness exerts a negative influence on feelings of psychological safety. The implications of our findings and the need for future research are also discussed.