Affective computing
To feel or not to feel: the role of affect in human-computer interaction
International Journal of Human-Computer Studies - Application of affective computing in human—Computer interaction
Technology as Experience
Mediating intimacy: designing technologies to support strong-tie relationships
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Affect: from information to interaction
Proceedings of the 4th decennial conference on Critical computing: between sense and sensibility
A taxonomy of ambient information systems: four patterns of design
Proceedings of the working conference on Advanced visual interfaces
Staying open to interpretation: engaging multiple meanings in design and evaluation
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
Design patterns for sociality in human-robot interaction
Proceedings of the 3rd ACM/IEEE international conference on Human robot interaction
Interaction criticism: a proposal and framework for a new discipline of hci
CHI '08 Extended Abstracts on Human Factors in Computing Systems
Exploring evaluation methods for ambient information systems
CHI '08 Extended Abstracts on Human Factors in Computing Systems
ACHI '09 Proceedings of the 2009 Second International Conferences on Advances in Computer-Human Interactions
Interaction criticism and aesthetics
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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The Nabaztag rabbit is an ambient digital device with customized functions. It was advertised as an ambient display, using strong product images suggesting that it is a pet alternative. However, after early interest, the popularity of this product did not last long. In this paper, we demonstrate interaction criticism as an approach to design research, exploring and proposing reasons for the product's decline. Specifically, we argue that the rabbit is difficult to connect with emotionally and explore several reasons this might be true. Our approach is phenomenological and hermeneutic in nature: we engaged in product usage for over twelve months, and practice a theoretically informed interpretive analysis. Using a combination of critical theories and affect research from robotics, we argue the Nabaztag product identity is confusing, which might be related to the manufactures' multiple intentions, and the gap between ideal and real users. We continue with an account of two genres of functions in the Nabaztag, revealing how they polarize of interpretation; moments when Nabaztag acted in unexpected ways; and the increased, rather than decreased, difficulty in interpreting Nabaztag the longer we used it. Interpretively understanding Nabaztag's experiential failures helps cultivate relevant design sensitivities and even implications for future designs.