International Journal of Man-Machine Studies
Why looking isn't always seeing: readership skills and graphical programming
Communications of the ACM
Aris-Business Process Modeling
Aris-Business Process Modeling
Empirical Evaluation of Aesthetics-based Graph Layout
Empirical Software Engineering
Research Commentary: Information Systems and Conceptual Modeling--A Research Agenda
Information Systems Research
Information Visualization: Perception for Design
Information Visualization: Perception for Design
Assessing dimensions of perceived visual aesthetics of web sites
International Journal of Human-Computer Studies - Incorporating knowledge acquisition
On the semantics of EPCs: resolving the vicious circle
Data & Knowledge Engineering - Special issue: Business process management
Complexity and clarity in conceptual modeling: comparison of mandatory and optional properties
Data & Knowledge Engineering - Special issue: Quality in conceptual modeling
YAWL: yet another workflow language
Information Systems
Using Multivariate Statistics (5th Edition)
Using Multivariate Statistics (5th Edition)
Understanding Conceptual Schemas: Exploring the Role of Application and IS Domain Knowledge
Information Systems Research
Evaluating quality of conceptual modelling scripts based on user perceptions
Data & Knowledge Engineering
Defining and validating metrics for assessing the understandability of entity-relationship diagrams
Data & Knowledge Engineering
Computers in Human Behavior
From business process models to process-oriented software systems
ACM Transactions on Software Engineering and Methodology (TOSEM)
An Interactive Layout Tool for BPMN
CEC '09 Proceedings of the 2009 IEEE Conference on Commerce and Enterprise Computing
Seven process modeling guidelines (7PMG)
Information and Software Technology
IEEE Transactions on Software Engineering
Activity labeling in process modeling: Empirical insights and recommendations
Information Systems
IT requirements of business process management in practice - an empirical study
BPM'10 Proceedings of the 8th international conference on Business process management
Syntax highlighting in business process models
Decision Support Systems
How novices design business processes
Information Systems
Factors of process model comprehension-Findings from a series of experiments
Decision Support Systems
Mathematical and Computer Modelling: An International Journal
A Study Into the Factors That Influence the Understandability of Business Process Models
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
On the Usage of Labels and Icons in Business Process Modeling
International Journal of Information System Modeling and Design
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Process modeling grammars are used to create models of business processes. In this paper, we discuss how different routing symbol designs affect an individual's ability to comprehend process models. We conduct an experiment with 154 students to ascertain which visual design principles influence process model comprehension. Our findings suggest that design principles related to perceptual discriminability and pop out improve comprehension accuracy. Furthermore, semantic transparency and aesthetic design of symbols lower the perceived difficulty of comprehension. Our results inform important principles about notational design of process modeling grammars and the effective use of process modeling in practice.