Satisfiers and dissatisfiers: a two-factor model for website design and evaluation
Journal of the American Society for Information Science
CHI '00 Extended Abstracts on Human Factors in Computing Systems
UniCast, OutCast & GroupCast: Three Steps Toward Ubiquitous, Peripheral Displays
UbiComp '01 Proceedings of the 3rd international conference on Ubiquitous Computing
Inducing shortcuts on a mobile phone interface
Proceedings of the 11th international conference on Intelligent user interfaces
Recent shortcuts: using recent interactions to support shared activities
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Flexible shortcuts: designing a new speech user interface for command execution
CHI '08 Extended Abstracts on Human Factors in Computing Systems
Mnemonical body shortcuts: improving mobile interaction
ECCE '08 Proceedings of the 15th European conference on Cognitive ergonomics: the ergonomics of cool interaction
Anatomy of a failure: how we knew when our design went wrong, and what we learned from it
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Requirements and design space for interactive public displays
Proceedings of the international conference on Multimedia
Enhancing interactive public displays with social networking services
Proceedings of the 9th International Conference on Mobile and Ubiquitous Multimedia
Into the wild: challenges and opportunities for field trial methods
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Multipurpose Public Displays: How Shortcut Menus Affect Usage
IEEE Computer Graphics and Applications
Narrowcasting in social media: effects and perceptions
Proceedings of the 2013 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining
Proceedings of the 2013 ACM international joint conference on Pervasive and ubiquitous computing
Human interfaces for civic and urban engagement: HiCUE '13
Proceedings of the 2013 ACM conference on Pervasive and ubiquitous computing adjunct publication
Tending a virtual garden: exploring connectivity between cities
Proceedings of the 2013 ACM conference on Pervasive and ubiquitous computing adjunct publication
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An important step in developing multipurpose public displays is understanding application discoverability: the effort required to locate or "discover" an application amongst others. Discoverability can affect the adoption and potential success applications. Here we investigate the effects of application discoverability on two aspects of application use: relative utility and conversion rate. We do so by testing three conditions that provide incremental discoverability to an application. Our results indicate that increased discoverability leads to higher relative utility but lower conversion rates. We discuss the implications our findings have on evaluating applications on multipurpose displays, and finally we show how our results contribute to understanding the economics of discoverability mechanisms.