Contextualise! personalise! persuade!: a mobile HCI framework for behaviour change support systems

Authors:
Sebastian Prost;Johann Schrammel;Kathrin Röderer;Manfred Tscheligi
Affiliations:
CURE - Center for Usability Research & Engineering, Vienna, Austria;CURE - Center for Usability Research & Engineering, Vienna, Austria;CURE - Center for Usability Research & Engineering, Vienna, Austria;University of Salzburg, Salzburg, Austria
Venue:
Proceedings of the 15th international conference on Human-computer interaction with mobile devices and services
Year:
2013

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Abstract

This paper presents a context-aware, personalised, persuasive (CPP) system design framework applicable to the sustainable transport field and other behaviour change support system domains. It operates on a situational, a user, and a target behaviour layer. Emphasis is placed on interlinking each layer's behaviour change factors for greater effectiveness. A prototype CPP system for more sustainable travel behaviour is introduced to demonstrate how the framework can be applied in practice.