Answer Garden: a tool for growing organizational memory
COCS '90 Proceedings of the ACM SIGOIS and IEEE CS TC-OA conference on Office information systems
WordNet: a lexical database for English
Communications of the ACM
Taking email to task: the design and evaluation of a task management centered email tool
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Telling humans and computers apart automatically
Communications of the ACM - Information cities
Labeling images with a computer game
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
What a to-do: studies of task management towards the design of a personal task list manager
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The Wisdom of Crowds
Leveraging characteristics of task structure to predict the cost of interruption
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Effects of intelligent notification management on users and their tasks
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Collabio: a game for annotating people within social networks
Proceedings of the 22nd annual ACM symposium on User interface software and technology
Multitasking and monotasking: the effects of mental workload on deferred task interruptions
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Example-centric programming: integrating web search into the development environment
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
What do people ask their social networks, and why?: a survey study of status message q&a behavior
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Designing with interactive example galleries
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The anatomy of a large-scale social search engine
Proceedings of the 19th international conference on World wide web
Exploring iterative and parallel human computation processes
Proceedings of the ACM SIGKDD Workshop on Human Computation
Soylent: a word processor with a crowd inside
UIST '10 Proceedings of the 23nd annual ACM symposium on User interface software and technology
Want world domination? win at risk!: matching to-do items with how-tos from the web
Proceedings of the 16th international conference on Intelligent user interfaces
Turkomatic: automatic recursive task and workflow design for mechanical turk
CHI '11 Extended Abstracts on Human Factors in Computing Systems
CrowdForge: crowdsourcing complex work
Proceedings of the 24th annual ACM symposium on User interface software and technology
The jabberwocky programming environment for structured social computing
Proceedings of the 24th annual ACM symposium on User interface software and technology
IP-QAT: in-product questions, answers, & tips
Proceedings of the 24th annual ACM symposium on User interface software and technology
Shepherding the crowd yields better work
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Human computation tasks with global constraints
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
EmailValet: managing email overload through private, accountable crowdsourcing
Proceedings of the 2013 conference on Computer supported cooperative work
Proceedings of the 2013 conference on Computer supported cooperative work
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People complete tasks more quickly when they have concrete plans. However, they often fail to create such action plans. (How) can systems provide these concrete steps automatically? This article demonstrates that these benefits can also be realized when these plans are created by others or reused from similar tasks. Four experiments test these approaches, finding that people indeed complete more tasks when they receive externally-created action plans. To automatically provide plans, we introduce the Genies workflow that combines benefits of crowd wisdom, collaborative refinement, and automation. We demonstrate and evaluate this approach through the TaskGenies system, and introduce an NLP similarity algorithm for reusing plans. We demonstrate that it is possible for people to create action plans for others, and we show that it can be cost effective.