Communications of the ACM
The action workflow approach to workflow management technology
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
A conceptual model of groupware
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Experiences with workflow management: issues for the next generation
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Trigger modelling for workflow analysis
CON '94 Proceedings of the ninth Austrian-informatics conference on Workflow management : challenges, paradigms and products: challenges, paradigms and products
Adept_flex—Supporting Dynamic Changes of Workflows Without Losing Control
Journal of Intelligent Information Systems - Special issue on workflow management systems
Techniques for Supporting Dynamic and Adaptive Workflow
Computer Supported Cooperative Work
Coping with errors: the importance of process data in robust sociotechnical systems
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
A knowledge-based approach for handling exceptions in business processes
Information Technology and Management
A Knowledge-Based Approach for Designing Robust Business Processes
Business Process Management, Models, Techniques, and Empirical Studies
A Work ow Management Systems Architecture that Support Ad-Hoc Recoveries
IDEAS '99 Proceedings of the 1999 International Symposium on Database Engineering & Applications
Incorporating ideas from computer-supported cooperative work
Journal of Biomedical Informatics
Journal of Biomedical Informatics
A novel approach to modeling context-aware and social collaboration processes
CAiSE'12 Proceedings of the 24th international conference on Advanced Information Systems Engineering
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This paper hopes to make a contribution on three aspects of workflow systems: we stress the fact that there is a broken symetry between the level of the specification of the procedures and the level of their enactment; we propose some ways of classifying activities and exceptions; and we propose some run-time functionalities to help users deal with exceptions.