An empirical investigation of six levels of enterprise resource planning integration

Authors:
Delvin Grant;Yujong Hwang;Qiang Tu
Affiliations:
School of Accountancy & MIS, Driehaus College of Business, DePaul University, Chicago, IL 60604, United States;School of Accountancy & MIS, Driehaus College of Business, DePaul University, Chicago, IL 60604, United States and College of International Studies, Kyung Hee university, Yongin, South Korea;E. Philip Saunders College of Business, Rochester Institute of Technology, Rochester, NY 14623, United States
Venue:
Computers in Human Behavior
Year:
2013

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Abstract

The purpose of this research is to propose a six-level ERP integration model and to empirically investigate if each of the six levels exists. The six levels are system-specification, system-user, islands-of-technology, organizational, socio-organizational, and global integration. Empirical data were collected by using a large-scale survey of ERP professionals. We conducted various validity and reliability tests to confirm the proposed theoretical framework. Using partial least squares (PLSs) analysis, the results of the investigation confirmed the existence of the six levels of ERP integration. The results of the investigation have implications for research and practice.