Work group structures and computer support: a field experiment
ACM Transactions on Information Systems (TOIS)
Connections: new ways of working in the networked organization
Connections: new ways of working in the networked organization
Identifying organizational culture clash in MIS implementation: When is it worth the effort?
Information and Management
The PEN project in Santa Monica: interactive communication, equality, and political action
Journal of the American Society for Information Science - Special issue: information resources and democracy
ACM Transactions on Information Systems (TOIS) - Special issue on social science perspectives on IS
Social relationships in electronic forums: hangouts, salons, workplaces, and communities
Computerization and controversy (2nd ed.)
Social Analyses of Computing: Theoretical Perspectives in Recent Empirical Research
ACM Computing Surveys (CSUR)
Power, politics, and MIS implementation
Communications of the ACM
Automated welfare client-tracking and service integration: the political economy of computing
Communications of the ACM
Power relations in virtual communities: An ethnographic study
Electronic Commerce Research
Performing catharsis: The use of online discussion forums in organizational change
Information and Organization
IT governance challenges in a large not-for-profit healthcare organization: The role of intranets
Electronic Commerce Research
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One of the most intriguing lines of research within the literature on diffusion of information technologies (IT) is the study of the power and politics of this process. The major objective of this article is to build on the work of Kling and Markus on power and IT, by extending their perspective to email. To demonstrate how email can be used for political purposes within an organizational context, a case study is presented. The case study describes a series of events which took place in a university. In the case, email was used by a group of employees to stage a rebellion against the university president. The discussion demonstrates that email features make it amenable to a range of political uses. The article is concluded with a discussion of the implications from this case to email research and practice.