The visual display of quantitative information
The visual display of quantitative information
Cognitive engineering: human problem solving with tools
Human Factors
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CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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ACM Journal of Computer Documentation (JCD)
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SIGDOC '01 Proceedings of the 19th annual international conference on Computer documentation
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Computers in Human Behavior
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FAC'07 Proceedings of the 3rd international conference on Foundations of augmented cognition
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USAB'07 Proceedings of the 3rd Human-computer interaction and usability engineering of the Austrian computer society conference on HCI and usability for medicine and health care
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The conventional techniques for task analysis derive the basic tasks that make up user actions. However, in the complex-problem solving environment, attempts to describe step-by-step actions breakdown because no single route to a solution exists. Although individual tasks can be defined, task-analysis normally results in the tasks being divorced from context. However, to support complex problem-solving, the design must place the information within the situation context and allow users to develop and maintain situation awareness.