The natural language of interactive systems
Communications of the ACM
Learning and remembering interactive commands
CHI '82 Proceedings of the 1982 Conference on Human Factors in Computing Systems
Communications of the ACM
Computer support for knowledge workers: A review of laboratory experiments
ACM SIGMIS Database
The vocabulary problem in human-system communication
Communications of the ACM
Behavioral experiments on handmarkings
ACM Transactions on Information Systems (TOIS)
The impact of menus and command-level feedback on learners' acquisition of data base language skills
SIGCSE '88 Proceedings of the nineteenth SIGCSE technical symposium on Computer science education
LEGALESE: a legal argumentation tool
ACM SIGCHI Bulletin
Work language analysis and the naming problem
Communications of the ACM - Special issue Participatory Design
Communications of the ACM - Special issue Participatory Design
Behavioral experiments on handmarkings
CHI '87 Proceedings of the SIGCHI/GI Conference on Human Factors in Computing Systems and Graphics Interface
Learning and performing by exploration: label quality measured by latent semantic analysis
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
When does an abbreviation become a word? and related questions
CHI '85 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The use of menus in the design of on-line sytems: a retrospective view
ACM SIGCHI Bulletin
F.I.S.H.: Factors, interactions, and support for humans
SIGUCCS '84 Proceedings of the 12th annual ACM SIGUCCS conference on User services
Design practice and interface usability: Evidence from interviews with designers
CHI '83 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Lexical semantics in human-computer communication
ACL '84 Proceedings of the 10th International Conference on Computational Linguistics and 22nd annual meeting on Association for Computational Linguistics
Learning to use a text editor: some learner characteristics that predict success
Human-Computer Interaction
Procedures for obtaining and testing user-selected terminologies
Human-Computer Interaction
Traditional resources help interpret texts
Proceedings of the 2008 ACM workshop on Research advances in large digital book repositories
Matching names and definitions of topological operators
COSIT'05 Proceedings of the 2005 international conference on Spatial Information Theory
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In the first of two studies of “naturalness” in command names, computer-naive typists composed instructions to “someone else” for correcting a sample text. There was great variety in their task-descriptive lexicon and a lack of correspondence between both their vocabulary and their underlying conceptions of the editing operations and those of some computerized text editors. In the second study, computer-naive typists spent two hours learning minimal text-editing systems that varied in several ways. Lexical naturalness (frequency of use in Study 1) made little difference in their performance. By contrast, having different, rather than the same names for operations requiring different syntax greatly reduced difficulty. It is concluded that the design of user-compatible commands involves deeper issues than are captured by the slogan “naturalness.” However, there are limitations to our observations. Only initial learning of a small set of commands was at issue and generalizations to other situations will require further testing.