Knowledge capability and maturity in software management

  • Authors:
  • Richard Baskerville;Jan Pries-Heje

  • Affiliations:
  • Georgia State University;Copenhagen Business School

  • Venue:
  • ACM SIGMIS Database - Special issue on infomration systems: current issues and future changes
  • Year:
  • 1999

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Abstract

Knowledge management is used as the underlying theory to develop a set of key process areas for a supplement to the CMM in small or medium-sized enterprises (SME) that develop software. These processes involve a focus on managing knowledge capability rather than traditional project management. A longitudinal case study provides evidence that current practices have already established the feasibility of these key process areas.