Information architecture for the World Wide Web
Information architecture for the World Wide Web
Information ecologies: using technology with heart
Information ecologies: using technology with heart
SIGDOC '99 Proceedings of the 17th annual international conference on Computer documentation
Genre ecologies: an open-system approach to understanding and constructing documentation
ACM Journal of Computer Documentation (JCD)
Four ways to investigate assemblages of texts: genre sets, systems, repertoires, and ecologies
Proceedings of the 22nd annual international conference on Design of communication: The engineering of quality documentation
SIGDOC '06 Proceedings of the 24th annual ACM international conference on Design of communication
Researching proposal development: accounting for the complexity of designing persuasive texts
SIGDOC '06 Proceedings of the 24th annual ACM international conference on Design of communication
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This paper discusses the interaction of web-based communication technologies (e.g., threaded discussion groups, synchronous chat forums, and file-exchange systems) with the values and objectives of participants as a type of information ecology in an online technical communication class. Rather than advocating a particular technology or configuration of technologies, the author suggests that instructors develop technology-rich online learning environments in which they and class participants can select mediating technologies that facilitate the purposeful interaction of humans. To do otherwise, the author argues, is to reinforce the potentially dangerous notion that human interactions should simply be ordered around the parameters and capabilities of the most readily available technologies.