Communications of the ACM
Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
Information ecologies: using technology with heart
Information ecologies: using technology with heart
Genre ecologies: an open-system approach to understanding and constructing documentation
ACM Journal of Computer Documentation (JCD)
Datacloud: expanding the roles and locations of information
SIGDOC '01 Proceedings of the 19th annual international conference on Computer documentation
The ecology of an online education site in professional communication
IPCC/SIGDOC '00 Proceedings of IEEE professional communication society international professional communication conference and Proceedings of the 18th annual ACM international conference on Computer documentation: technology & teamwork
Modeling document-mediated interaction
Proceedings of the 20th annual international conference on Computer documentation
Proceedings of the 20th annual international conference on Computer documentation
NetWORKers and their Activity in IntensionalNetworks
Computer Supported Cooperative Work
Seeing the project: mapping patterns of intra-team communication events
Proceedings of the 21st annual international conference on Documentation
Knowledge circulation in a telecommunications company: a preliminary survey
Proceedings of the 21st annual international conference on Documentation
Four ways to investigate assemblages of texts: genre sets, systems, repertoires, and ecologies
Proceedings of the 22nd annual international conference on Design of communication: The engineering of quality documentation
Work-Oriented Design of Computer Artifacts
Work-Oriented Design of Computer Artifacts
Human-Computer Interaction
Playing in genre fields: a play theory perspective on genre
SIGDOC '07 Proceedings of the 25th annual ACM international conference on Design of communication
SIGDOC '07 Proceedings of the 25th annual ACM international conference on Design of communication
Visual documentation of knowledge work: an examination of competing approaches
SIGDOC '07 Proceedings of the 25th annual ACM international conference on Design of communication
Advances in understanding knowledge work: an experience report
Proceedings of the 26th annual ACM international conference on Design of communication
Managing emerging and conflicting groupware use in organisations
Proceedings of the 26th annual ACM international conference on Design of communication
Visualizing patterns of knowledge work in organizations: a workshop
Proceedings of the 27th ACM international conference on Design of communication
Proceedings of the 27th ACM international conference on Design of communication
Proceedings of the 30th ACM international conference on Design of communication
A qualitative metasynthesis of activity theory in SIGDOC proceedings 2001-2011
Proceedings of the 30th ACM international conference on Design of communication
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Studies of knowledge work tend to take one of two research foci: either on communication (the transactional, intersubjective exchange of information, thoughts, writing, or speech among participants, performed in serial chains) or mediation (the nonsequential, implicit aspects of artifacts that serve to guide and constrain workers' activities). In this paper, we propose a methodological framework that coordinates the perspectives.