Principles of survey research: part 3: constructing a survey instrument

Authors:
Barbara A. Kitchenham;Shari Lawrence Pfleeger
Affiliations:
Keele University, Staffordshire, UK;Systems/Software, Inc., Washington, DC
Venue:
ACM SIGSOFT Software Engineering Notes
Year:
2002

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Abstract

In this article, we discuss how to construct a questionnaire. We point out the need to use any previous research results to reduce the overheads of survey construction. We identify a number of issues to consider when selecting questions, constructing questions, deciding on the type of question and finalizing the format of the questionnaire.