Information technology innovations: a classification by IT locus of impact and research approach
ACM SIGMIS Database - Special double issue: diffusion of technological innovation
Developing an historical tradition in MIS research
MIS Quarterly
Information Technology for Development
Social influence and individual IT use: unraveling the pathways of appropriation moves
ICIS '99 Proceedings of the 20th international conference on Information Systems
IT capabilities: theoretical perspectives and empirical operationalization
ICIS '99 Proceedings of the 20th international conference on Information Systems
Using Textual Demographics to Understand Computer Use: 1950-1990
IEEE Annals of the History of Computing
Conceptual challenges in contemporary IS research
Communications of the AIS
Information Technology and Management
Developing a Common Machine Language for Banking: The ABA Technical Subcommittee Story
IEEE Annals of the History of Computing
IEEE Annals of the History of Computing
Managing globally with information technology
Exploratory analysis on the halo effect of strategic goals on IOS effectiveness evaluation
Information and Management
Strategic payoff from EDI as a function of EDI embeddedness
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Journal of Management Information Systems - Special section: Data mining
Journal of Management Information Systems - Special section: The impacts of business process change on organizational performance
The Journal of Strategic Information Systems
SMO'09 Proceedings of the 9th WSEAS international conference on Simulation, modelling and optimization
A model of Service-Oriented Architecture and firm/network performance
International Journal of Information Technology and Management
Empirical research on the relationship between organisational learning and enterprise SCA
International Journal of Networking and Virtual Organisations
Information systems resources and information security
Information Systems Frontiers
Internet billing: the experience from four UK utility companies
International Journal of Information Management: The Journal for Information Professionals
Innovation Managed and IT Infrastructure Capability
International Journal of Strategic Information Technology and Applications
The Impact of IT Personnel Skills on IS Infrastructure and Competitive IS
Information Resources Management Journal
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From the Publisher:Over the past several decades, information technology (IT) has radically altered the basis of business competition. When American Airlines introduced the SABRE airline reservations system and Bank of America rolled out ERMA, its automated check-processing system, these companies did not just improve efficiency and productivity, they revolutionized the entire airline and banking industries. Yet, argue the authors of Waves of Change, the actual development of the technology, while requiring immense skill, is only part of a successful competitive transformation. A crucial - and more challenging - element is the ability of the firm's leadership to adapt the organization to take advantage of the new technology. Waves of Change examines how management teams at American Airlines and Bank of America, starting in the 1950s, developed IT designs that changed the rules of the game for their competitors. From these cases, the authors craft a framework for an IT-driven strategy that rings true in industry-leading contemporary transformations at American Hospital Supply/Baxter Travenol, Frito-Lay, and United Services Automobile Association (USAA). The analysis discloses a common pattern or developmental "cascade" that is evolutionary rather than visionary. The key actors, a CEO who champions IT implementation, a technology specialist or "maestro" who also has business knowledge, and a skilled technical team, collaborate initially to solve a data processing crisis. Out of the solution emerges a commitment to continuous learning and, eventually, an IT competence - driven by the energy of the maestro and the guidance of the CEO, who weds changing IT functions to market shifts. An increase in the scope of IT throughout the firm leads to its use in enabling organizational structure and driving strategy. Even as the company achieves market leadership and competitors begin to mimic the technology, the organization continues to evolve its IT strategy. Through the five in-depth and e