Finding the flow in web site search

Authors:
Marti Hearst;Ame Elliott;Jennifer English;Rashmi Sinha;Kirsten Swearingen;Ka-Ping Yee
Affiliations:
University of California, Berkeley;Ricoh Innovations, Inc., Menlo Park, CA;University of California, Berkeley;University of California, Berkeley;University of California, Berkeley;University of California, Berkeley
Venue:
Communications of the ACM
Year:
2002

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Abstract

Designing a search system and interface may best be served (and executed) by scrutinizing usability studies.