Showing instead of telling

  • Authors:
  • Ron Baecker

  • Affiliations:
  • University of Toronto, Toronto, Ontario, Canada

  • Venue:
  • Proceedings of the 20th annual international conference on Computer documentation
  • Year:
  • 2002

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Abstract

We propose the use of dynamic visual representations to augment traditional static text as documentation. In other words, we suggest using live demonstrations or moving pictures to show people how to do things, and not just using written or spoken words to tell them what to do. We present and illustrate examples of five methods and technologies for creating such dynamic documentation, and summarize what is known about their effectiveness.