Andrew: a distributed personal computing environment
Communications of the ACM - The MIT Press scientific computation series
Intelligent information-sharing systems
Communications of the ACM
An overview of the Andrew message system
SIGCOMM '87 Proceedings of the ACM workshop on Frontiers in computer communications technology
Advisor—an electronic mail consulting service
SIGUCCS '88 Proceedings of the 16th annual ACM SIGUCCS Conference on User Services
How do experienced information lens users use rules?
CHI '89 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Strudel—an extensible electronic conversation toolkit
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
Patterns of sharing customizable software
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
An annotated bibliography of computer supported cooperative work
ACM SIGCHI Bulletin - Special issue: Computer supported cooperative work
Active mail—a framework for implementing groupware
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
FLANNEL: adding computation to electronic mail during transmission
Proceedings of the 15th annual ACM symposium on User interface software and technology
SHOCK: communicating with computational messages and automatic private profiles
WWW '03 Proceedings of the 12th international conference on World Wide Web
Introduction to this special issue on revisiting and reinventing e-mail
Human-Computer Interaction
In search of coherence: a review of e-mail research
Human-Computer Interaction
Supporting collaborative task management in e-mail
Human-Computer Interaction
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The Andrew Message System, a distributed system for multi-media electronic communication, has a number of special features that support cooperative work. After a brief discussion of the system itself, these features are described and discussed in more detail. Examples of how organizations actually use these features are then presented and discussed, with particular attention paid to the “Advisor” system for electronic consulting.