Models for Supply Chains in E-Business
Management Science
The impact of industry contextual factors on IT focus and the use of IT for competitive advantage
Information and Management
Ideal patterns of strategic alignment and business performance
Information and Management
The leveraging influence of strategic alignment on IT investment: an empirical examination
Information and Management
How interfirm collaboration benefits IT innovation
Information and Management
Supply chain integration in vendor-managed inventory
Decision Support Systems
An interorganizational perspective on the use of electronically-enabled supply chains
Decision Support Systems
Information technology and the autonomy—control duality: toward a theory
Information Technology and Management
Coordinating for Flexibility in e-Business Supply Chains
Journal of Management Information Systems
The Journal of Strategic Information Systems
Interpreting IS alignment: A multiple case study in professional organizations
Information and Organization
A Process-Oriented Perspective on the Alignment of Information Technology and Business Strategy
Journal of Management Information Systems
The leveraging influence of strategic alignment on IT investment: An empirical examination
Information and Management
From IT deployment capabilities to competitive advantage: An exploratory study in China
Information Systems Frontiers
A Service Science Perspective on Strategic Choice, IT, and Performance in U.S. Banking
Journal of Management Information Systems
Journal of Management Information Systems
International Journal of Information Management: The Journal for Information Professionals
A Systematic Review of Business and Information Technology Alignment
ACM Transactions on Management Information Systems (TMIS)
Journal of Management Information Systems
Critical success factors in enterprise resource planning systems: Review of the last decade
ACM Computing Surveys (CSUR)
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The Quick Response (QR) program is a hierarchical suite of information technologies (IT) and applications designed to improve the performance of retailers. Consultants advise retailers to adopt the program wholesale, implying that more and higher levels of technology are better than less technology and lower levels. Academicians, on the other hand, argue that good technology is "appropriate" technology. That is firms should adopt only those technologies that suit the specific strategic directions pursued by the firm. Who is right? Which approach to investing in IT yields better performance results? Surprisingly, this cross-sectional survey of 80 specialty retailers found more support for the practitioners' claims than for the academicians'. Adoption of the QR program at a minimal level was associated with higher performance, although there was no performance impact due to higher levels of QR use. Firms did appear to match their IT usage to their business strategies, but there was no linkage between strategic alignment and firm performance, and there was surprisingly little variation in business or IT strategy. In short, the findings of our study suggest that both practitioners and academicians need to refine their theories and advice about what makes IT investments pay off.