The State of Software Maintenance
IEEE Transactions on Software Engineering
Assessment and control of software risks
Assessment and control of software risks
The capability maturity model: guidelines for improving the software process
The capability maturity model: guidelines for improving the software process
Software engineering: theory and practice
Software engineering: theory and practice
IS maintainability: should it reduce the maintenance effort?
SIGCPR '99 Proceedings of the 1999 ACM SIGCPR conference on Computer personnel research
Software problem reporting and resolution process at ABB robotics AB: state of practice
Journal of Software Maintenance: Research and Practice
Corrective maintenance maturity model (CM3): maintainer's education and training
ICSE '01 Proceedings of the 23rd International Conference on Software Engineering
Practical Software Maintenance: Best Practices for Managing Your Software Investment
Practical Software Maintenance: Best Practices for Managing Your Software Investment
Software Maintenance: The Problems and Its Solutions
Software Maintenance: The Problems and Its Solutions
Taxonomy of Problem Management Activities
CSMR '01 Proceedings of the Fifth European Conference on Software Maintenance and Reengineering
Towards A Business Maintenance Model
ICSM '01 Proceedings of the IEEE International Conference on Software Maintenance (ICSM'01)
Can We Learn Anything from Hardware Preventive Maintenance?
ICECCS '01 Proceedings of the Seventh International Conference on Engineering of Complex Computer Systems
Software Engineering
Problem management maturity within corrective maintenance
Journal of Software Maintenance: Research and Practice
Towards A Business Maintenance Model
ICSM '01 Proceedings of the IEEE International Conference on Software Maintenance (ICSM'01)
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Successful postdelivery and postrelease maintenance highly depends on the degree of engagement of maintenance organisations during the predelivery and prerelease phases. In this paper, we have compiled the state of predelivery and prerelease practice in eight major organisations in Sweden. We did this using mainly the ISO/IEC FDIS 14764 standard as an evaluation template. Hence, our study can also be conceived as an attempt to evaluate the usability of the ISO/IEC FDIS 14764 standard in an industrial context. We round off this paper by suggesting some extensions to the ISO/IEC FDIS 14764 standard.