An investigation into sources of network externalities in the packaged PC software market
Information Economics and Policy
Basic Business Statistics: Concepts and Applications
Basic Business Statistics: Concepts and Applications
Understanding Post-Adoption Behavior in the Context of Online Services
Information Systems Research
Straight Talk: Delivering Bad News Through Electronic Communication
Information Systems Research
The Illusory Diffusion of Innovation: An Examination of Assimilation Gaps
Information Systems Research
An integrated model of information systems adoption in small businesses
Journal of Management Information Systems
Reengineering money: the Mondex stored value card and beyond
International Journal of Electronic Commerce
Customer and merchant acceptance of electronic cash: evidence from Mondex in Hong Kong
International Journal of Electronic Commerce
The New York City Smart Card Trial in Perspective: A Research Note
International Journal of Electronic Commerce
Continued use of a Chinese online portal: an empirical study
Behaviour & Information Technology
Economic incentives to adopt electronic payment schemes under competition
Decision Support Systems
ADMA'10 Proceedings of the 6th international conference on Advanced data mining and applications - Volume Part II
Factors influencing the continuance intention to the usage of Web 2.0: An empirical study
Computers in Human Behavior
A conceptual model for the process of IT innovation adoption in organizations
Journal of Engineering and Technology Management
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Smart card technology remains novel for consumers and merchants, in spite of several attempts by financial institutions and other interested parties to deploy the technology on wide scale bases. After Citibank, Chase, VISA and MasterCard launched a smart card trial in New York city, the trial was deemed a failure and was subsequently cancelled. Drawing from innovation and critical mass theories, and using merchant and consumer data, we provide explanations for the trial's failure. Despite the fact that the technology's relative advantages were significantly related to consumers' and merchants' acceptance, we found consumers and merchants disposed against acceptance of this smart card technology. We found no evidence for critical mass effects as a predictor of either consumers' or merchants' acceptance.