E-MAGINE: The Development of an Evaluation Method to Assess Groupware Applications

  • Authors:
  • Mirjam A. A. Huis in 't Veld;J. H. Erik Andriessen;Robert M. Verburg

  • Affiliations:
  • -;-;-

  • Venue:
  • WETICE '03 Proceedings of the Twelfth International Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises
  • Year:
  • 2003

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Abstract

This paper describes the development of the evaluationmethod E-MAGINE. The aim of this evaluation method isto support groups to efficiently assess the groupwareapplications, that fit them best. The method focuses onknowledge sharing groups and follows a modularstructure. E-MAGINE is based on the ContingencyPerspective in order to structurally characterize groupsin their context. Another main building block of themethod forms the new ISO-norm for ICT tools, Quality inUse'. The overall method comprises two main phases. Theinitial phase leads to a first level profile and provides anindication of possible mismatches between group andapplication. The formulation of this initial profile has thebenefit of providing a clear guide for further decisions onwhat instruments should be applied in the final phase ofthe evaluation process. It is argued that E-MAGINE fulfillsthe demand for a more practical and efficient groupwareevaluation approach.