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Workshop on Evaluating Collaborative Enterprises - Workshop Report
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WETICE 2003 Evaluating Collaborative Enterprises Workshop Report
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ACM Computing Surveys (CSUR)
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This paper describes the development of the evaluationmethod E-MAGINE. The aim of this evaluation method isto support groups to efficiently assess the groupwareapplications, that fit them best. The method focuses onknowledge sharing groups and follows a modularstructure. E-MAGINE is based on the ContingencyPerspective in order to structurally characterize groupsin their context. Another main building block of themethod forms the new ISO-norm for ICT tools, Quality inUse'. The overall method comprises two main phases. Theinitial phase leads to a first level profile and provides anindication of possible mismatches between group andapplication. The formulation of this initial profile has thebenefit of providing a clear guide for further decisions onwhat instruments should be applied in the final phase ofthe evaluation process. It is argued that E-MAGINE fulfillsthe demand for a more practical and efficient groupwareevaluation approach.