Grasping the complexity of IS development projects

Authors:
Weidong Xia;Gwanhoo Lee
Affiliations:
University of Minnesota in Minneapolis;American University, Washington, D.C.
Venue:
Communications of the ACM - New architectures for financial services
Year:
2004

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Abstract

To improve performance of IS development projects, first measure the key dimensions of project complexity and understand how they affect project outcomes.