Things that make us smart: defending human attributes in the age of the machine
Things that make us smart: defending human attributes in the age of the machine
The persona effect: affective impact of animated pedagogical agents
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
Making Computers People-Literate
Making Computers People-Literate
Usability Engineering
Lessons learned in modeling schizophrenic and depressed responsive virtual humans for training
Proceedings of the 8th international conference on Intelligent user interfaces
AutoTutor: A simulation of a human tutor
Cognitive Systems Research
ACM international workshop on multimedia technologies for distance learning (MTDL 2009)
MM '09 Proceedings of the 17th ACM international conference on Multimedia
IASTED-HCI '07 Proceedings of the Second IASTED International Conference on Human Computer Interaction
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In this paper, we look at the results of using spoken language interactive virtual characters in information kiosks. Users interact with synthetic spokespeople using spoken natural language dialogue. The virtual characters respond with spoken language, body and facial gesture, and graphical images on the screen. We present findings from studies of three different information kiosk applications. As we developed successive kiosks, we applied lessons learned from previous kiosks to improve system performance. For each setting, we briefly describe the application, the participants, and the results, with specific focus on how we increased user participation and improved informational throughput. We tie the results together in a lessons learned section.