CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The cost structure of sensemaking
INTERCHI '93 Proceedings of the INTERCHI '93 conference on Human factors in computing systems
A review and taxonomy of distortion-oriented presentation techniques
ACM Transactions on Computer-Human Interaction (TOCHI)
TileBars: visualization of term distribution information in full text information access
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Scatter/gather browsing communicates the topic structure of a very large text collection
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The dynamics of mass interaction
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
The reader's helper: a personalized document reading environment
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Conversation trees and threaded chats
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Visualization components for persistent conversations
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Reading of electronic documents: the usability of linear, fisheye, and overview+detail interfaces
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Observed behavior and perceived value of authors in usenet newsgroups: bridging the gap
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The design of the 'Babble' timeline: a social proxy for visualizing group activity over time
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Conversation thumbnails for large-scale discussions
CHI '03 Extended Abstracts on Human Factors in Computing Systems
Discourse Diagrams: Interface Design for Very Large-Scale Conversations
HICSS '00 Proceedings of the 33rd Hawaii International Conference on System Sciences-Volume 3 - Volume 3
Mindmap: Utilizing Multiple Taxonomies and Visualization to Understand a Document Collection
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 4 - Volume 4
A Typology of Online Communities and Community Supporting Platforms
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 7 - Volume 7
HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 2 - Volume 2
Just-in-time information retrieval
Just-in-time information retrieval
Social Interaction on the Net: Virtual Community as Participatory
HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Digital Documents - Volume 6
Slash(dot) and burn: distributed moderation in a large online conversation space
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Multi-team facilitation of very large-scale distributed meetings
ECSCW'03 Proceedings of the eighth conference on European Conference on Computer Supported Cooperative Work
Experiences with GroupLens: marking usenet useful again
ATEC '97 Proceedings of the annual conference on USENIX Annual Technical Conference
NusEye: designing for social navigation in syndicated content
Proceedings of the 2005 conference on Diversity in computing
Charitable technologies: opportunities for collaborative computing in nonprofit fundraising
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Visualization of interactions in an online collaboration environment
CTS'05 Proceedings of the 2005 international conference on Collaborative technologies and systems
COLING '10 Proceedings of the 23rd International Conference on Computational Linguistics: Posters
Empirical evaluation of a visual interface for exploring message boards
ISVC'06 Proceedings of the Second international conference on Advances in Visual Computing - Volume Part I
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We describe a popular kind of large, topic-centered, transient discussion, which we term a flash forum. These occur in settings ranging from web-based bulletin boards to corporate intranets, and they display a conversational style distinct from Usenet and other online discussion. Notably, authorship is more diffuse, and threads are less deep and distinct. To help orient users and guide them to areas of interest within flash forums, we designed ForumReader, a tool combining data visualization with automatic topic extraction. We describe lessons learned from deployment to thousands of users in a real world setting. We also report a laboratory experiment to investigate how interface components affect behavior, comprehension, and information retrieval. The ForumReader interface is well-liked by users, and our results suggest it can lead to new navigation patterns. We also find that, while both visualization and text analytics are helpful individually, combining them may be counterproductive.