An empirical study of the impact of user involvement on system usage and information satisfaction
Communications of the ACM - The MIT Press scientific computation series
Computer anxiety in management: myth or reality?
Communications of the ACM
Predicting end-user acceptance of microcomputers in the workplace
International Journal of Man-Machine Studies
Factors of success for end-user computing
Communications of the ACM
The measurement of end-user computing satisfaction
MIS Quarterly
Cost-Benefit Analysis in Information Systems Development and Operation
ACM Computing Surveys (CSUR)
The measurement of user information satisfaction
Communications of the ACM
User developed computer-based applications: a model of the factors of success
User developed computer-based applications: a model of the factors of success
Low overhead high yield integrated surveys
Proceedings of the 38th annual ACM SIGUCCS fall conference: navigation and discovery
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The study developed tested a path model of attitudes toward microcomputer usage, system usage and user satisfaction among microcomputer users. Results of path analysis of survey data gathered from 187 microcomputer users provided a moderate support for the proposed model. It was shown that attitudes toward microcomputer usage will enhance both system usage and user's satisfaction with the system. Further, the results confirmed the hypothesized model that user satisfaction influences system usage, and system usage also has an influence on user satisfaction, satisfaction.