Structuring computer-mediated communication systems to avoid information overload
Communications of the ACM
A foundation for the study of group decision support systems
Management Science
The relationship between business and higher education: a perspective on the 21st century
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JANUS: integrating hypertext with a knowledge-based design environment
HYPERTEXT '89 Proceedings of the second annual ACM conference on Hypertext
End-user modifiability in design environments
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Groupware: some issues and experiences
Communications of the ACM
The role of critiquing in cooperative problem solving
ACM Transactions on Information Systems (TOIS) - Special issue on computer—human interaction
Virtual reality, art, and entertainment
Presence: Teleoperators and Virtual Environments - Premier issue
What does the design of effective CSCL require and how do we study its effects?
ACM SIGCUE Outlook - Special issue on computer supported collaborative learning
Transparency and awareness in a real-time groupware system
UIST '92 Proceedings of the 5th annual ACM symposium on User interface software and technology
Awareness and coordination in shared workspaces
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Faltering from ethnography to design
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Prototyping an intelligent agent through Wizard of Oz
INTERCHI '93 Proceedings of the INTERCHI '93 conference on Human factors in computing systems
Wizard of Oz studies: why and how
IUI '93 Proceedings of the 1st international conference on Intelligent user interfaces
Agents that reduce work and information overload
Communications of the ACM
COACH: a teaching agent that learns
Communications of the ACM
Support for workspace awareness in educational groupware
CSCL '95 The first international conference on Computer support for collaborative learning
TeamRooms: network places for collaboration
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Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
The persona effect: affective impact of animated pedagogical agents
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
Embodied conversational interface agents
Communications of the ACM
An Instructional Assistant Agent for Distributed Collaborative Learning
ITS '02 Proceedings of the 6th International Conference on Intelligent Tutoring Systems
The wisdom web: new challenges for web intelligence (WI)
Journal of Intelligent Information Systems - Special issue on web intelligence
Collaborative technology for facilitating progressive inquiry: future learning environment tools
CSCL '99 Proceedings of the 1999 conference on Computer support for collaborative learning
Integrating Pedagogical Agents into Virtual Environments
Presence: Teleoperators and Virtual Environments
Why scaffolding should sometimes make tasks more difficult for learners
CSCL '02 Proceedings of the Conference on Computer Support for Collaborative Learning: Foundations for a CSCL Community
Simulating pedagogical agents in a virtual learning environment
CSCL '02 Proceedings of the Conference on Computer Support for Collaborative Learning: Foundations for a CSCL Community
SAMOS: a model for monitoring students' and groups' activities in collaborative e-learning
International Journal of Learning Technology
Managing cooperation in e-business systems
Information Systems Frontiers
A neural approach for modeling the inference of awareness in computer-supported collaboration
EC-TEL'06 Proceedings of the First European conference on Technology Enhanced Learning: innovative Approaches for Learning and Knowledge Sharing
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This paper describes a series of efforts in building and conceptualizing software agents for distributed collaborative learning. The agents are referred to as pedagogical agents. We have integrated pedagogical agents within two collaborative environments, TeamWave Workplace and Future Learning Environment. The role of agents in these environments differs from past work on software agents in their function as extended awareness mechanisms, focusing on task and concept awareness (conceptual awareness). Our approach is stimulated by Mead's theory of the `Generalized Other'. The agents collect statistical information on user activity and analyze the information based on principles of collaboration and knowledge building (participation, group interaction, and scientific discourse). Furthermore, the agents define a trajectory in a pedagogical agent design space, which we define in terms of four dimensions: presentation, intervention, task, and pedagogy. We end the paper by comparing our approach with related work.