Fundamental issues of knowledge acquisition: toward a human action perspective of knowledge systems
Fundamental issues of knowledge acquisition: toward a human action perspective of knowledge systems
Privacy policies and practices: inside the organizational maze
Communications of the ACM
TRUSTe: an online privacy seal program
Communications of the ACM
Building consumer trust online
Communications of the ACM
Information and Management
An Empirical Examination of the Concern for Information Privacy Instrument
Information Systems Research
Information and Management
P3P Adoption on E-Commerce Web sites: A Survey and Analysis
IEEE Internet Computing
Is privacy an attainable goal?: a review of the privacy rights dilemma
Proceedings of the 2006 International Conference on Privacy, Security and Trust: Bridge the Gap Between PST Technologies and Business Services
The state of corporate website accessibility
Communications of the ACM - The Status of the P versus NP Problem
Generating possible interpretations of compliance regulation using answer set programming
ACST '08 Proceedings of the Fourth IASTED International Conference on Advances in Computer Science and Technology
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Corporate information privacy policies are receiving increased attention in the information privacy debate. Prior studies used Web surveys to analyze the content of online information privacy policies and to assess whether or not the policies comply with a standard known as the Fair Information Practices. One assumption of these studies is that the main role of a privacy policy is to protect the consumer by communicating a firm's information practices. This paper employs Habermas's Theory of Communicative Action to uncover the much more complex and multifaceted roles that privacy policies actually play in a social context. Overall, the study's findings offer insights into the reflective nature of information privacy policies, specifically their role in social interactions among companies, consumers and government regulators. The theoretical and managerial implications of the results are discussed and directions for future research provided.