What is coordination theory and how can it help design cooperative work systems?
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
A strategic analysis of electronic marketplaces
MIS Quarterly - Special issue on the strategic use of information systems
Electronic markets and electronic hierarchies
Communications of the ACM
Interorganizational systems and trust in strategic alliances
ICIS '99 Proceedings of the 20th international conference on Information Systems
Managing trust and commitment in collaborative supply chain relationships
Communications of the ACM
Sense and Respond: Capturing Value in the Network Era
Sense and Respond: Capturing Value in the Network Era
Research Report: Empirical Test of an EDI Adoption Model
Information Systems Research
Inter-Organizational Trust for Business to Business E-Commerce
Inter-Organizational Trust for Business to Business E-Commerce
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Interorganizational systems (IOS) are used to facilitate communications and coordination within interorganizational relationships. The different types of interorganizational relationships have different objectives and accordingly require different resources and capabilities. We construct a theoretical model that employs intuitions from multiple theories including political economics, transaction cost economics and the resource-based approach. The model argues that the relationship-specificity of the objectives of the interorganizational relationship (IOR) influences the interorganizational dependence and trust. The dependence and trust affect the investment of relationship-specific IOS related resources and subsequently, combinations of these resources produce relationship-specific IOS related capabilities. These capabilities support the relationship-specific IOR objectives.