Email overload: exploring personal information management of email
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Readings in information visualization: using vision to think
Readings in information visualization: using vision to think
Taking email to task: the design and evaluation of a task management centered email tool
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
TaskView: design and evaluation of a task-based email interface
CASCON '02 Proceedings of the 2002 conference of the Centre for Advanced Studies on Collaborative research
Digital Artifacts for Remembering and Storytelling: PostHistory and Social Network Fragments
HICSS '04 Proceedings of the Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 4 - Volume 4
When can i expect an email response? a study of rhythms in email usage
ECSCW'03 Proceedings of the eighth conference on European Conference on Computer Supported Cooperative Work
TimeZoom: a flexible detail and context timeline
CHI '06 Extended Abstracts on Human Factors in Computing Systems
MUSE: reviving memories using email archives
Proceedings of the 24th annual ACM symposium on User interface software and technology
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Experiences of intimacy and connectedness through social networks are vital to human sense of well-being. We live in an electronic habitat. Electronic mail functions as a medium of interpersonal exchange. As it accumulates, email data becomes more than a collection of reminders. It is a diary we didn't know we were keeping, and a potential source of valuable insight into the structure and dynamics of one's social network. Current interfaces do little to help users see patterns of social interaction within email data.We introduce a multiscale email interface that utilizes computed intimacy measures and chronology as parameters for information visualization. Rhythms of intimacy in email experience are made visible as patterns of color and shapes in a zoomable chronological grid. Qualitative user experience data indicates that such an email visualization can provide striking insights into the experience of social connectedness over time. These insights potentially enable users to better manage how they invest time and energy into personal and work relationships, and thus to improve overall sense of well-being.