Wan2tlk?: everyday text messaging
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Personal and Ubiquitous Computing
UCPCD: user-centered product concept design
Proceedings of the 2003 conference on Designing for user experiences
Interaction in 4-second bursts: the fragmented nature of attentional resources in mobile HCI
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Mobile research strategies for a global market
Communications of the ACM - Designing for the mobile device
A carrier's perspective on creating a mobile multimedia service
Communications of the ACM - Designing for the mobile device
Mobile essentials: field study and concepting
DUX '05 Proceedings of the 2005 conference on Designing for User eXperience
Design documentaries: inspiring design research through documentary film
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
A multi-national study of attitudes about mobile phone use in social settings
International Journal of Mobile Communications
Lessons from early stages design of mobile applications
Proceedings of the 10th international conference on Human computer interaction with mobile devices and services
Research Approaches to Mobile Use in the Developing World: A Review of the Literature
The Information Society
Intermediated technology interaction in rural contexts
CHI '09 Extended Abstracts on Human Factors in Computing Systems
Investigation of cultural dependency in mobile technology and older adults
CHI '10 Extended Abstracts on Human Factors in Computing Systems
A cross culture study on phone carrying and physical personalization
UI-HCII'07 Proceedings of the 2nd international conference on Usability and internationalization
Smartphone usage in the wild: a large-scale analysis of applications and context
ICMI '11 Proceedings of the 13th international conference on multimodal interfaces
Community aware content adaptation for mobile technology enhanced learning
EC-TEL'06 Proceedings of the First European conference on Technology Enhanced Learning: innovative Approaches for Learning and Knowledge Sharing
Best practices for capturing context in user experience studies in the wild
Proceedings of the 15th International Academic MindTrek Conference: Envisioning Future Media Environments
Proceedings of the Sixth International Conference on Information and Communication Technologies and Development: Full Papers - Volume 1
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Personal, mobile synchronous and asynchronous communication has proven to be very desirable for all types of users, with estimates of more than a half-billion mobile phones sold each year [2]. Nokia Research Center's User Experience Group, working with other user practitioners in Nokia, seeks to understand why people do the things they do with their mobile communication devices and proposes solutions that best address their wants and needs. In accordance with the principles of user-centric product concept design [4], the solutions are designed to inform and inspire the product creation process within Nokia. Given that the group works three to eight years ahead of what appears on the market, confidentiality concerns restrict disclosure of many of these concepts and the findings on which these concepts are based. Instead, in this article we share some of the essential lessons learned from our projects centering on the early stages of product concept development. Two areas have proved to be particularly challenging in this respect: coping with multiple contexts and multiple cultures in the study of mobility.