What can I say?: evaluating a spoken language interface to Email
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
ACL '87 Proceedings of the 25th annual meeting on Association for Computational Linguistics
Wired for Speech: How Voice Activates and Advances the Human-Computer Relationship
Wired for Speech: How Voice Activates and Advances the Human-Computer Relationship
INTERACT'05 Proceedings of the 2005 IFIP TC13 international conference on Human-Computer Interaction
A Generic Spoken Dialogue Manager Applied to an Interactive 2D Game
PIT '08 Proceedings of the 4th IEEE tutorial and research workshop on Perception and Interactive Technologies for Speech-Based Systems: Perception in Multimodal Dialogue Systems
Being Old Doesn’t Mean Acting Old: How Older Users Interact with Spoken Dialog Systems
ACM Transactions on Accessible Computing (TACCESS)
The effect of dialogue system output style variation on users' evaluation judgments and input style
SIGdial '08 Proceedings of the 9th SIGdial Workshop on Discourse and Dialogue
Generation of output style variation in the SAMMIE dialogue system
INLG '08 Proceedings of the Fifth International Natural Language Generation Conference
Towards maximizing the accuracy of human-labeled sensor data
Proceedings of the 15th international conference on Intelligent user interfaces
Interpersonal variation in understanding robots as social actors
Proceedings of the 6th international conference on Human-robot interaction
Investigating syntactic alignment in spoken natural language human-computer communication
CHI '11 Extended Abstracts on Human Factors in Computing Systems
Application of natural language in fire spread display
EPCE'11 Proceedings of the 9th international conference on Engineering psychology and cognitive ergonomics
ITS'10 Proceedings of the 10th international conference on Intelligent Tutoring Systems - Volume Part II
Investigating the impact of interlocutor voice on syntactic alignment in human-computer dialogue
BCS-HCI '12 Proceedings of the 26th Annual BCS Interaction Specialist Group Conference on People and Computers
Reducing user linguistic variability in speech interaction through lexical and syntactic priming
Proceedings of the 30th European Conference on Cognitive Ergonomics
Care-O-bot® 3: vision of a robot butler
Your Virtual Butler
Teaching people how to teach robots: the effect of instructional materials and dialog design
Proceedings of the 2014 ACM/IEEE international conference on Human-robot interaction
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People display adaptive language behaviors in face-to-face conversations, but will computer users do the same during HCI? We report an experiment (N=20) demonstrating that users' use of language (in terms of lexical choice) is influenced by their beliefs and expectations about a system: When users believe that the system is unsophisticated and restricted in capability, they adapt their language to match the system's language more than when they believe the system is relatively sophisticated and capable. Moreover, this tendency is based entirely on users' expectations about the system; it is unaffected by the actual behavior that the system exhibits. Our results demonstrate that interface design engenders particular beliefs in users about a system's capabilities, and that these beliefs can determine the extent to which users adapt to the system. We argue that such effects can be leveraged to improve the quality and effectiveness of human-computer interactions.