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Value Webs: Using Ontologies to Bundle Real-World Services
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RE '05 Proceedings of the 13th IEEE International Conference on Requirements Engineering
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Value-driven design for "infosuasive" web applications
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CAiSE'07 Proceedings of the 19th international conference on Advanced information systems engineering
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E-service requirements from a consumer-process perspective
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e-Services are intangible products, provisioned via the Internet. Examples include Internet access and Internet radio. Because most e-services involve multiple enterprises, creating a shared understanding of the service under development is an issue. Such an e-service is more difficult to understand than a proposition just consisting of goods because services lack easily observable physical properties. Consequently, software engineers must first understand the e-service itself before they can build effective systems and support for these services. The authors present the complementary use of two requirements engineering techniques. Using i* modeling, they explore strategic goals that enterprises have, and using e3value modeling, they understand how these goals can result in profitable services for enterprises. They demonstrate their approach using a case study on Internet radio.This article is part of a special issue on requirements engineering.