The configuration design ontologies and the VT elevator domain theory
International Journal of Human-Computer Studies - Special issue: the Sisyphus-VT initiative
International Journal of Human-Computer Studies
Knowledge engineering and management: the CommonKADS methodology
Knowledge engineering and management: the CommonKADS methodology
IEEE Intelligent Systems
Designing and Evaluating E-Business Models
IEEE Intelligent Systems
Web Services: Been There, Done That?
IEEE Intelligent Systems
Configuring Online Problem-Solving Resources with the Internet Reasoning Service
IEEE Intelligent Systems
Foundations for service ontologies: aligning OWL-S to dolce
Proceedings of the 13th international conference on World Wide Web
A shared service terminology for online service provisioning
ICEC '04 Proceedings of the 6th international conference on Electronic commerce
e-Service Design Using i* and e3value Modeling
IEEE Software
Managing ontologies: a comparative study of ontology servers
ADC '07 Proceedings of the eighteenth conference on Australasian database - Volume 63
Reasoning about Substitute Choices and Preference Ordering in e-Services
CAiSE '08 Proceedings of the 20th international conference on Advanced Information Systems Engineering
Mobile Payment: Towards a Customer-Centric Model
WISE '08 Proceedings of the 2008 international workshops on Web Information Systems Engineering
Technical challenges in market-driven automated service provisioning
Proceedings of the 3rd workshop on Middleware for service oriented computing
e-Services in a Networked World: From Semantics to Pragmatics
Future Internet --- FIS 2008
CAiSE'07 Proceedings of the 19th international conference on Advanced information systems engineering
A rule-based approach to prioritization of IT work requests maximizing net benefit to the business
RuleML'07 Proceedings of the 2007 international conference on Advances in rule interchange and applications
Conceptualizing a bottom-up approach to service bundling
CAiSE'10 Proceedings of the 22nd international conference on Advanced information systems engineering
Abstraction, restriction, and co-creation: three perspectives on services
ER'10 Proceedings of the 2010 international conference on Advances in conceptual modeling: applications and challenges
A complementary ubiquitous service bundling method using service complementarity index
Expert Systems with Applications: An International Journal
Towards a model of services based on co-creation, abstraction and restriction
ER'11 Proceedings of the 30th international conference on Conceptual modeling
An ontological approach for eliciting and understanding needs in e-services
CAiSE'05 Proceedings of the 17th international conference on Advanced Information Systems Engineering
Music rights clearance business analysis and delivery
EC-Web'05 Proceedings of the 6th international conference on E-Commerce and Web Technologies
Semantic interoperation among data systems at a communication level
Journal on Data Semantics V
Service Oriented Computing and Applications
Ontology engineering, scientific method and the research agenda
EKAW'06 Proceedings of the 15th international conference on Managing Knowledge in a World of Networks
RadioMarché: distributed voice- and web-interfaced market information systems under rural conditions
CAiSE'12 Proceedings of the 24th international conference on Advanced Information Systems Engineering
A unified description language for human to automated services
Information Systems
Information Systems and e-Business Management
Goal-based business service composition
Service Oriented Computing and Applications
An ontology-based approach for inventive problem solving
Engineering Applications of Artificial Intelligence
From e-commerce to social commerce: a framework to guide enabling cloud computing
Journal of Theoretical and Applied Electronic Commerce Research
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The production of real-world services involves a mixture of intangible and physical elements, including goods, actions, and the people required for delivery. In many cases, companies donýt offer just a single service to a customer but a more or less interrelated collection of them: service bundles. This enables broader, better coverage of customersý needs while achieving scale and scope efficiencies in service cost by sharing and reusing service elements. Both business analysis and the design of real-world service bundles stand to benefit from a semantic approach. The OBELIX project has developed a component-based ontology for real-world services, along with methods and tools for graphical modeling of services and for knowledge-based configuration of service bundles. It has tested the ontology, methods, and tools on real-world case studies in different industry sectors.